Over the past 13 years, PC Dreams has become one of the most trusted laptop retailers in Singapore. Founded in 2005, the founder, Mr. Tan Ching Hwee started selling PCs operating from his NTU small hostel, gradually business expanded and PC Dreams have gone from a network of stores offering services such as laptop repairs, laptop trade-ins and restored second hand Macbooks, smartphone, tablets and refurbishing items to managing multiple online ecommerce shops.
We provide customers with excellent customer service by giving them exclusive deals on machines that suit their needs. We also take care of the environment ensuring all used and waste items are properly recycled in a correct and sustainable manner. We are currently ISO27001:2013 and ISO 9001:2015 (Digital Hospital) certified with excellent track records of data and quality management processes.
Currently, the PC Dreams network consists of four businesses: PC Dreams, PC Dreams Technology, PC Dreams Outlet, Laptop Factory Outlet, Digital Hospital & Dr.Geek.
PC Dreams provides trade in services for consumers and resellers such as Apple APR, iStudio, Courts, Challenger, Harvey Norman, Gain City etc. Services are also provided with for major brands such as Samsung, Acer, Asus, Lenovo, Dell, Microsoft and Intel. Devices are either refurbished for sales, donate to charity or recycled with our recycle partners such as SembCorp and Cemelia.
PC Dreams Technology is a corporate division that involves in IT Asset Management, website design, Adwords pay-per click and Search Engine Optimisation.
PC Dreams outlet provide sustainable reverse logistic business for many brands and distributors such as Acer, Asus, Lenovo, HP, Dell, LG, Ingram, Innovix, Asiapac by handling their DOA (Dead on arrival) devices, open box devices, demo devices, overstock items by providing a predictable cost for proper inventory risk management.
Laptop Factory Outlet provides sales services for all our certified pre-owned devices through our wide retail and online channels, with a retail outlet in Bugis Junction, an ecommerce website, laptopfactoryoutlet.com.sg, on Lazada, Qoo10, shoppee, Carousel, Gumtree etc.
Dr Geek is a brand especially providing service packages that protect customers gadgets, example, such as data protection for handdisk, screen crack protection for iPhone and many more, with this coverage, customers will be able to be protected 24/7 throughout the day.
Digital Hospital (ISO 9001:2015 certified) provides revolutionary services as products for all IT gadgets, including Mobiles, Tablets, Laptops, and PCs. Our state of the art equipment is capable of complex motherboard chip level repairs, mobile phones glass replacement and even mobile phone memory upgrades. Many of our services are sold as service package, bundled with accidental warranty, extended warranty coverage, backed by 3 international underwriters. Some of our revolutionary packages include unlimited screen cracked protection for iPhones, mobile device water proofing services etc. We are also currently managing the IT service counter for Courts Singapore for their accidental and extended warranty coverage for IT devices.
To maintain our high standards, we have formed a team of specialists whose aim is to ensure that you get the very best deal in Singapore. Our team can assist you on a wealth of different tech matters involving laptops, tablets and gaming desktops. Our experts have helped both the public and businesses with their computing needs making us one of the most respected laptop and mobile resellers in Singapore.
In order to provide our complete IT services, we look to operate on 3 core business principles:
To provide a complete laptop and mobile device service for customers including retail, trade-ins and repairs
To support employees professional and personal lives and offer a stable working environment with regular career opportunities
o become a leading electronic component re-user and recycler in Singapore and help change attitudes towards e-waste in the city
At PC Dreams, we always strive to maintain the highest ethical standards are reached by everyone in the company ranging from the shareholders to our customers. To do this, we look to focus on several factors including: